Terms of Service
- Orders ship within 1-2 days, shipping time varies based on destination (average of 3-10 business days).
- Return products within 7 days of receiving your delivery. Please provide tracking number.
- Order Cancellation is acceptable within 24 hours. Please contact us via Email / WhatsApp or Return Button (on the Bottom of the web) to cancel the order.
Return & Refund
- If the product customer received is a defective one, we accept refund or resend a new one to customer.
- If customer want to return it without reason, please return it within 7 days of receiving your order, on this condition, customer may charge the shipping cost of return.
- If customer don't receive the order, we can refund you directly or resend you again.
Return & Refund Method
- Contact us by clicking the "Return" button or "Contact us" button.
- Contact us via Email: Luxshell@163.com
- Contact us via Wahtsapp: +86-158-8939-0868
- We will refund you within 2 working days